Our Blog

Customer – Driven

Posted by on Mar 21, 2012 in Featured | Comments Off on Customer – Driven

Customer – Driven

Customer-Driven Understand and evolve to meet and exceed customer’s expectations 100% of the time. We make a difference in customer’s lives by improving their quality of life, providing optimally efficient comfort, healthy air, safety, security, and peace of mind. Our goal is to deliver the best in-home service experience of any company in an effort to keep customers for life and have them be ambassadors of goodwill in happily referring our company.

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Respect Beyond Reproach

Posted by on Mar 21, 2012 in Featured | Comments Off on Respect Beyond Reproach

Respect Beyond Reproach

Respect Beyond Reproach Treat each person as you would like to be treated and respect customer and company property at all times. Understand the value of the time and resources our customers invest with us and act accordingly.

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People Power

Posted by on Mar 21, 2012 in Featured | Comments Off on People Power

People Power

People Power We only hire highly competent, caring, disciplined, responsible, conscientious and dedicated with a never-ending commitment quality and excellence, teamwork and the service of our customers. Our people undergo a thorough screening process before being hire, including drug-testing and criminal backgrounds checks and registered sex offender inquiries and one infraction disqualifies employment. Our people are the biggest difference in the satisfaction of our customers and success of our company.

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Quality Standards

Posted by on Mar 20, 2012 in Featured | Comments Off on Quality Standards

Quality Standards

In order to serve you at the highest level and provide superior products, excellent service, and outstanding customer care we pledge the following: Contractor state license is not expired and is correctly registered with the state. Contractor is registered with the municipality in which the home is situated and applies for ALL required permits in that municipality and has ALL necessary inspections completed. Contractor has performs an Air Conditioning Contractors of America (ACCA) Manual J 8th Edition heat loss/heat gain load calculation on...

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Comfort for Your Family Begins With Us!

Posted by on Mar 20, 2012 in Featured | Comments Off on Comfort for Your Family Begins With Us!

Comfort for Your Family Begins With Us!

Comfort for Your Family Begins With Us! Regular maintenance of your heating and cooling system has a direct effect on your electricity costs, the condition or your machine, and the health of your family. Ongoing use of your heating and cooling devices eventually clogs them with debris and wears them down. Overheating and noxious exhaust from overused equipment can cause safety hazards. In addition to emergency and general repairs to your equipment, we also provide maintenance contracts to make sure your air conditioning and heating systems...

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Value and Convenience – THE MOST

Posted by on Mar 20, 2012 in Featured | Comments Off on Value and Convenience – THE MOST

Value and Convenience – THE MOST

Value and Convenience – THE MOST Provide the right solutions, at the right price, at the right time, that help our customers save time, money, worry, and frustration, which ultimately yields a better quality of life and standard of living for our customer. We will offer extended service hours and fair prices and be available for our customers at their convenience, not at our leisure, while being available to serve 24/7/365.25 with a live person ALWAYS on the other end of the phone and not a barrier to service. We will show up as promised or...

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Commercial

Posted by on Mar 19, 2012 in Featured | Comments Off on Commercial

Commercial

At Peffer Heat & Air we service small and large accounts.  We do specialize in light commercial and property management accounts.  Please contact us  for more info.

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